Join our healthcare team as a Medical Receptionist in a dynamic and fast-paced environment. We are looking for a detail-oriented and friendly demeanor individual to provide exceptional administrative support in a Primary Care & Urgent Care setting. The role offers the opportunity for growth and competitive compensation.

Responsibilities:

• Greet patients warmly and manage check-in procedures at the front desk.
• Completing patient registration, updating new and existing patient records, collecting payment, and ensuring patients with or without pre-existing reservations are seen in a timely manner.
• Schedule appointments efficiently, including specialist referrals when necessary.
• Utilize administrative skills to handle call processing and communicate effectively with patients and clinicians.
• Assist in maintaining care plans by monitoring appointment logs and following up with patients for necessary visits.
• Handle insurance and billing inquiries, providing clear and concise information to patients.
• Manage patient reservations (online and walk-in) and registration, optimizing patient satisfaction.
• Manage prompt communication with patients and specialist offices via phone or fax or text messages.
• Keep the reception area organized and tidy, creating a welcoming environment for patients
• Perform various administrative duties, including photocopying, filing, and maintaining daily activity logs.
• Provide support at the front desk and the clinical staff, ensuring smooth office operations.
• Utilize Portuguese or Spanish language skills to assist bilingual patients effectively.

Experience:

• Proficiency in Microsoft Office software.
• Bilingual proficiency, especially in Portuguese or Spanish, is highly desirable.
• Strong organizational skills and attention to detail.
• Ability to handle front desk responsibilities efficiently and professionally.

If you are a proactive and organized individual with a passion for healthcare administration, we invite you to apply for the position of Medical Receptionist. Join us in delivering excellent patient care and contributing to our team's success.