Call Center Director

Call Center Director


Automated Health Systems, a dynamic healthcare company, is hiring motivated and experienced call center management professional for a position in Marlborough, MA 

Benefits:

  • Health insurance
  • Dental/Vision insurance
  • Employee Wellness Program
  • 401(k)
  • Vacation/PTO/Holidays
  • Strong company culture

As the Call Center Director, you will oversee call center operations for a state-wide customer service and contact center which will assist with enrollment and eligibility for state-related health care programs. Team-oriented, professional candidates must possess knowledge of health care, managed care, MassHealth/CHIP Managed care, eligibility and low-income populations.  

Requirements

Qualifications for this position include:

  • Must possess five to seven years of call center management experience.
  • Previous health care-related or Medicaid program background preferred. 
  • Team-oriented, professional candidates must possess knowledge of health care, managed care, MassHealth/CHIP Managed care, eligibility and low-income populations.
  • Bachelor’s Degree required in related field; Master’s Degree preferred.

AHS is an Equal Opportunity Employer.  Please visit our website for more information: www.automated-health.com/careers

 

“The Enlightened Choice in Health Service Management”


Additional Info

Job Type : Full-Time

Education Level : Bachelors Degree

Experience Level : Director

Job Function : Customer Service

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